Shipping Policy

Last Updated: June 2026

Thank you for shopping with LullaLoom.

We are committed to ensuring that your order is processed and delivered as smoothly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received and verified.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak periods, promotions, or festive seasons, processing times may be slightly longer.

Shipping Within Malaysia

• Delivery within Malaysia generally takes approximately 1–5 business days after dispatch, depending on the courier service and destination.

• Delivery times are estimates and may vary due to factors beyond our control.

International Shipping

• We currently offer international shipping to selected countries.

• Delivery times vary depending on the destination country and customs clearance procedures.

• Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their local authorities.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation and tracking number via email or WhatsApp, where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

LullaLoom will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

Lost, Delayed, or Damaged Parcels

While we work closely with our courier partners, LullaLoom is not responsible for delays caused by courier services, weather conditions, customs procedures, or other circumstances beyond our control.

If your parcel arrives damaged, please contact us within 48 hours of receiving the order and provide supporting photos for review.

Contact Us

For any shipping-related enquiries, please contact us at:

Email: help.lullaloom@gmail.com

Website: www.lullaloom.store